Dear Valued Customers,

We advise that there will be a change in our business hours on Wednesday, April 9th, 2025 as follows:

  • Port Of Spain – 8:00 AM to 1:45 PM | Tellers – 7:30 AM to 12:30 PM
  • Arima/Chaguanas/San Fernando – 8:00 AM to 12:00 NOON | Tellers – 8:00 AM to 11:00 AM
  • Tobago – 8:00 AM to 1:45 PM | Tellers – 8:00 AM to 12:30 PM

We encourage you to visit our Online Customer Service Centre to make payments online, book appointments, requests letters, statements, documents and access other services.

We look forward to resuming normal business hours on Thursday, April 10th, 2025 and continuing to serve you.

A Pre-qualification Certificate is required to proceed with a mortgage appointment. If you have not yet pre-qualified OR if your pre-qualification certificate has expired, please Pre-qualify first.